Folks, we’ll be really honest here - we don’t like delivery charges. We love making amazing food that makes you guys feel good about yourselves. However, to get those meals to you, we have to put them into trays, seal those trays, put them into sleeves with info labels, then put them all into a box with a liner and some ice packs and then seal it all up and pay for a courier to get it to you still in the same condition that it was in when we packed it. And all that costs a LOT of money! So please understand - we don’t set these charges because we’re greedy - we do it to try to encourage you to order more each delivery, because that’s cheaper for you, more cost effective for us, and ultimately better for the planet.
Currently, we do not accept orders below £30 in value. Sorry, until we work out a way of sending small orders that stay at the right temperature, we just can’t. But we will keep trying! For any orders under £50 the delivery cost is £6.60. All orders of £50 and over qualify for free delivery. If you like what we do and you'd like to save more, please consider a subscription plan - all subscriptions get 15% off list price!
We make deliveries on Wednesdays and Fridays as a standard. We would love to deliver on Saturdays and Sundays, but at present the courier charges are too high to make that possible - but we promise we will keep trying. All meals will be delivered frozen - please ensure that they are unpacked and put into a freezer as soon as possible.
Almost all our packaging is recyclable. The only single use plastic we use is the film that seals the trays. Not ideal, and we’re working on a better solution, but it’s a really small amount! The ice packs can be recycled in the same way as plastic bags, the sprinkle pots in our meals are either made from bamboo or sugar cane (yes, really!) and are biodegradable, and the insulated liners in the boxes we ship your food in are actually incredibly useful - as child entertainment, stress reliever, insulator for other stuff (Alex, our CEO, saves his to keep delicate plants protected in winter.), and finally, when you're bored of it all, please pop it in your local plastic recycling collection.